Privacy Policy
Last updated: December 12, 2025
1. Introduction
Welcome to SkillStation. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our soft skills training platform.
2. Information We Collect
We collect the following types of information:
- Account Information: Phone number and display name when you create an account
- Usage Data: Mission progress, scores, and conversation transcripts from your practice sessions
- Device Information: Browser type, device type, and general location for service optimization
- Audio Data: Voice recordings during conversations are processed in real-time and not permanently stored
3. How We Use Your Information
We use your information to:
- Provide and improve our soft skills training services
- Track your progress and provide personalized feedback
- Generate performance analytics and scoring
- Communicate important updates about our service
- Ensure platform security and prevent fraud
4. Data Storage and Security
Your data is stored securely using industry-standard encryption. We use Supabase for our database infrastructure, which provides enterprise-grade security. Conversation transcripts are stored to enable progress tracking and feedback, but voice recordings are processed in real-time and not permanently retained.
5. Third-Party Services
We use the following third-party services:
- OpenAI: For AI-powered conversations and speech processing
- ElevenLabs: For voice synthesis (optional)
- Supabase: For secure data storage
- Vercel: For application hosting
These services have their own privacy policies and we encourage you to review them.
6. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Export your progress data
To exercise these rights, please contact us at the email below.
7. Data Retention
We retain your account data and progress information for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.
8. Children's Privacy
SkillStation is designed for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe we have collected data from a child under 13, please contact us immediately.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
support@skillstation.ai